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Survey results: stabilizing churn, but headaches with data usage
July 7, 2014

The 2014 Nokia Acquisition and Retention Study Report reveals what we all know: some 60% of users have problems with data usage. Insight looks at how to keep subscribers loyal and solutions for measuring their attitudes. Read more >

The right process for deploying small cells at large scale
July 7, 2014

Insight recently interviewed Gordon Mansfield, Chairman, Small Cell Forum, who also leads AT&T’s small cell activities. Mansfield has been active in helping to drive the development of small cell products and advocating the necessary capabilities for them to seamlessly work together with the macro environment. Read more >

Customer experience: building loyalty through customer centric development of new content and services
June 5, 2014

One of the biggest challenges facing mobile operators is keeping customers happy – and loyal. In this article, we hear from author and and independent consultant Kerry Bodine, who led customer experience design and innovation at Forrester Research and was co-author of Outside In – The Power Of Putting Customers At The Center Of Your Business.Kerry shares the secrets of companies who are successfully discovering and applying customer insight across their organizations. Read more >

Five key considerations to improve customer experience
June 5, 2014

Sheryl Kingstone, research director and customer experience management expert at Yankee Group,looks at ways to achieve competitive differentiation by viewing the world through the eyes of customers. Read more >

Cloud Application Manager: it’s not when, it’s now
June 5, 2014

The story begins in Budapest in 2009, well before Cloud became one of the hottest topics in the telecoms industry. That’s when chief architect Daniel Fey and product head András Boros first started working on a management solution for cloud applications. Their innovation would earn its stripes on the Amazon cloud and has since become an integral part of Nokia’s telco cloud portfolio. Read more >

How to change the game in telecoms
May 6, 2014

Futurologist Peter Fisk challenges preconceptions about how to create a successful business model in telecoms. Read more >

Road to 5G mapped out in New York
May 6, 2014

The first of an annual summit gathering researchers and leading 5G thinkers has mapped out key technology aspects, especially higher frequency bands, to make 5G a commercial reality by 2020. Read more >

Exciting new chapter begins
April 29, 2014

Learn more about Nokia Networks. Read more >

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