Articles

July 7, 2014

The 2014 Nokia Acquisition and Retention Study Report reveals what we all know: some 60% of users have problems with data usage. Insight looks at how to keep subscribers loyal and solutions for measuring their attitudes.

July 7, 2014

Insight interviews Gordon Mansfield, Chairman of the Small Cell Forum about industry trends and why operators need to deploy small cells more efficiently.

July 7, 2014

Did you know 80% of mobile broadband use is indoors? Making sure subscribers get the services they want takes a smart combination of outdoor and indoor coverage and capacity.

July 7, 2014

Take a large stadium. Add 50,000 spectators and the inherent architectural complexity of most stadiums. What is the result? A headache for network planners. Nokia Networks has been looking at this challenge and has an answer to it.

July 7, 2014

Nokia’s Centralized RAN is winning recognition with prestigious awards for an innovation approach to cutting congestion.

July 7, 2014

Standard ways of steering data traffic between Wi-Fi and 3GPP networks can be too static to cope with changing traffic patterns. Insight looks at a more dynamic approach that can keep customers well connected, even in a busy shopping mall.

July 7, 2014

Need lower costs, better coverage, more capacity? Explore how sharing your network could be the answer.

June 5, 2014

One of the biggest challenges facing mobile operators is keeping customers happy – and loyal. In this article, we hear from author and and independent consultant Kerry Bodine, who led customer experience design and innovation at Forrester Research and was co-author of Outside In – The Power Of Putting Customers At The Center Of Your Business.Kerry shares the secrets of companies who are successfully discovering and applying customer insight across their organizations.

June 5, 2014

 

The story begins in Budapest in 2009, well before Cloud became one of the hottest topics in the telecoms industry. That’s when chief architect Daniel Fey and product head András Boros first started working on a management solution for cloud applications. Their innovation would earn its stripes on the Amazon cloud and has since become an integral part of Nokia’s telco cloud portfolio. 

June 5, 2014

Sheryl Kingstone, research director and customer experience management expert at Yankee Group,looks at ways to achieve competitive differentiation by viewing the world through the eyes of customers. Read more >